Privacy policy of www.tavazoeurope.com

Provider and responsible

 

Tavazo UG

 

jakobstrasse 15, 45141 Essen , Germany

 

E-mail: info@tavazoeurope.com

E-mail:contact@tavazoeurope.com

Email:info@tavazo-europe.de

 

Managing director: Mohammad hossein mahdavian gohar

 

Local court Essen 45141 Essen HRB 31974

 

VAT ID No.: DE340775220

 

E-mail address of the provider: info@tavazoeurope.com

The personal data that this application processes independently or through third parties include: First Name; Last Name; Gender; Date of Birth; Phone Number; Physical Address; Country; State; Region; Email; Postal Code; City; Payment Data; Company Name; Billing Address; Purchasing History; Usage Data; Tracker; Data Submitted During the Use of the Service; User Name; Password; Geographic Location; VAT ID; Tax ID; Occupation; Number of Employees; Website; Delivery Address; Device Information; Profile Image; Screen Images; Workplace; User ID.

Full details of each type of personal data processed are provided in the designated sections of this Privacy Policy or selectively through explanatory text displayed prior to data collection.

Personal data may be provided voluntarily by the user or, in the case of usage data, may be collected automatically when this application is used.

Unless otherwise specified, the provision of all data requested by this application is mandatory. If the user refuses to provide the data, this may result in this application being unable to provide its services to the user. In cases where this application expressly states that the provision of personal data is voluntary, users may choose not to provide such data without any consequences for the availability or functioning of the service.

Users who are unclear about which personal data is mandatory may contact the Provider.

Any use of cookies – or other tracking tools – by this Application or third-party service providers used by this Application is for the purpose of providing the service requested by the User and any other purposes described in this document and, if any, in the Cookie Policy.

Users are responsible for all third party personal data obtained, disclosed or shared through this Application and acknowledge that they have obtained consent for the transfer of any third party personal data to this Application.

Processing methods

The Provider processes User Data in a proper manner and takes appropriate security measures to prevent unauthorized access and unauthorized forwarding, modification or destruction of data.

Data processing is carried out by means of computers or IT-based systems in accordance with organizational procedures and practices specifically aimed at the stated purposes. In addition to the Data Controller, other parties could also operate this application internally (Human Resources, Sales, Marketing, Legal Department, System Administrators) or externally – and in the case where necessary, designated by the Data Controller as processors (such as technical service providers, delivery companies, hosting providers, IT companies or communication agencies) – and thus have access to the data. An up-to-date list of these parties may be requested from the provider at any time.

Legal basis for processing

The provider may only process personal data of users if one of the following applies:

Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be permitted to process personal data until the user objects to such processing (“opt-out”) without relying on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;

the collection of data is necessary for the performance of a contract with the user and/or for pre-contractual measures arising therefrom;

the processing is necessary for compliance with a legal obligation to which the provider is subject;

the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Provider;

the processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the Provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

Location

Data is processed at the Provider’s office and at all other locations where the entities involved in data processing are located.

Depending on the location of the users, data transfers may involve the transfer of the user’s data to a country other than the user’s own. To learn more about the location of the processing of the transferred data, users may consult the section detailing the processing of personal data.

Users also have the right to be informed about the legal basis of the data transfer to a country outside the European Union or to an international organization governed by international law or established by two or more countries, such as the UN, as well as to be informed about the security measures taken by the Provider to protect their data.

If such transfer takes place, the User may learn more about it by reviewing the relevant sections of this document or by contacting the Provider through the information provided in the contact section.

Personal data is processed and stored for as long as required by the purpose for which it was collected.

Therefore:

Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until the complete fulfillment of this contract.

Personal data collected for the purpose of safeguarding the Provider’s legitimate interests will be kept for as long as it is necessary for the fulfillment of these purposes. Users may obtain more detailed information about the Provider’s legitimate interests in the relevant sections of this document or by contacting the Provider.

In addition, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. In addition, the provider may be obliged to store personal data for a longer period of time if this is necessary to fulfill a legal obligation or by order of an authority.

After expiration of the retention period, personal data will be deleted. Therefore, the right to information, the right to deletion, the right to rectification and the right to data portability cannot be asserted after the retention period has expired.

Personal data about the User is collected in order for the Provider to provide the Service and further to comply with its legal obligations, to respond to enforcement requests, to protect its rights and interests (or those of the Users or third parties), to detect malicious or fraudulent activities. In addition, data is collected for the following purposes: Contacting the user, handling payments, interacting with data collection platforms and other third parties, interacting with external social networks and platforms, interacting with live chat platforms, interacting with online survey platforms, managing data collection and online surveys, platform services and hosting, monitoring infrastructure, managing productivity, and registration and login.

Users can find more detailed information about these processing purposes and the personal data used for each purpose in the “Personal Data Processing Details” section of this document.

Personal data is collected for the following purposes using the following services:

Interaction with data collection platforms and other third parties

Interaction with external social networks and platforms

Interaction with live chat platforms

Interaction with online survey platforms

Contacting the user

Platform services and hosting

Registration and login

Handling payments

Managing productivity

Managing data collection and online surveys

Monitoring infrastructure

Users may exercise certain rights in relation to their data processed by the Provider.

In particular, users have the right to do the following:

Revoke the consents at any time. If the User has previously consented to the processing of personal data, they may revoke their own consent at any time.

Object to the processing of their data. The user has the right to object to the processing of their data if the processing is based on a legal basis other than consent. Further information on this is provided below.

Receive information regarding their data. The user has the right to know whether the data is being processed by the provider, to receive information about individual aspects of the processing and to obtain a copy of the data.

To have the data checked and corrected. The user has the right to check the accuracy of their data and request that it be updated or corrected.

Request restriction of the processing of their data. Users have the right to restrict the processing of their data under certain circumstances. In this case, the Provider will not process the data for any purpose other than storage.

Request deletion or other removal of personal data. Users have the right, under certain circumstances, to request that their data be erased by the Provider.

Receive their data and have it transferred to another responsible party. Users have the right to receive their data in a structured, common and machine-readable format and, if technically possible, to have it transferred to another controller without hindrance. This provision is applicable if the data is processed by automated means and the processing is based on the user’s consent, on a contract to which the user is party, or on pre-contractual obligations.

Filing a complaint. Users have the right to file a complaint with the competent supervisory authority.

Details on the right to object regarding processing.

If personal data are processed in the public interest, in the exercise of a sovereign power conferred on the Provider or to safeguard the Provider’s legitimate interests, the User may object to such processing by providing a justification ground that relates to their particular situation.

Users are informed that they may object to the processing of personal data for direct marketing at any time without giving reasons. Users can find out whether the Provider processes personal data for direct marketing purposes in the relevant sections of this document.

How the rights can be exercised

All requests to exercise the User Rights may be addressed to the Provider via the contact details provided in this document. Requests can be exercised free of charge and will be processed by the Provider as soon as possible, at the latest within one month.

This application uses trackers. Further information can be found in the cookie policy.

Further information about data collection and processing

Legal measures

The User’s personal data may be processed by the Provider for law enforcement purposes within or in preparation of legal proceedings arising from the improper use of this Application or its related services.

The User declares that he/she is aware that the Provider may be required by the authorities to hand over personal data.

Further information about the user’s personal data

In addition to the information listed in this Privacy Policy, this Application may provide the User, upon request, with additional contextual information related to specific services or to the collection and processing of personal data.

System Logs and Maintenance

This Application and third party services may collect files that record interaction taking place through this Application (system logs) for operational and maintenance purposes, or use other personal data (e.g., IP address) for this purpose.

Information not included in this Privacy Policy

Additional information about the collection or processing of personal data can be requested from the provider at any time using the contact details listed.

How “Do Not Track” requests are handled

This application does not support do-not-track (“Do Not Track”) requests by web browsers.

For information on whether integrated third-party services support the Do Not Track protocol, users should refer to the privacy policy of the relevant service.

Changes to this privacy policy

The Provider reserves the right to make changes to this Privacy Policy at any time by notifying Users on this page and, where applicable, through this application and/or, to the extent technically and legally possible, by sending a notice via User contact information available to the Provider. Users are therefore advised to visit this page regularly and, in particular, to check the date of the last modification indicated at the bottom of the page.

Insofar as changes affect a data use based on the user’s consent, the provider will – if necessary – obtain a new consent.

Google Analytics

The websites of our company use Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer and enable an analysis of how you use the website. The company providing the service in the European Economic Area and Switzerland is Google Ireland Limited, a company registered and operated under Irish law, with its registered office at Gordon House, Barrow Street, Dublin 4. Google will use this information to evaluate your usage of the website, in order to compile reports on website activity for the website operators and to provide other services relating to website usage and internet usage. Google will also pass on this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

The information generated by the cookie about your usage of our websites may be sent to Google servers located in the United States or Google may obtain access to data from the United States. We have activated IP anonymization on our websites (“anonymizeIP”), which means that your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. In exceptional cases, the full IP address will be sent to a Google server and shortened there. Google USA uses standard data protection clauses pursuant to Art. 46 para 2 (c) and (d) of the GDPR. Google Analytics and Google Analytics 360 are certified according to ISO 27001. You can prevent cookies from being stored via the relevant setting in your browser software; however, we must point out that this setting may prevent you from utilizing the full scope of functionalities on our website. Furthermore, you can prevent the data created by the cookie regarding your use of the website (including your IP address) from being collected and processed by Google. To do this, download and install the browser plugin that is available via the following link.

Last updated: 23 April 2021