Terms and Conditions
- General Terms
These General Terms and Conditions (GTC) apply to:
The use of and access to the Service, and
Any other related agreement or legal relationship with the provider.
Users are encouraged to read this document carefully.
Although the contractual relationship associated with the Products is solely between the User and the Provider, in cases where this Application was obtained through the Apple App Store, the User acknowledges and agrees that Apple may enforce these Terms of Service (TOS) as a third-party beneficiary.
- Provider Information
This application is provided by:
Tavazo UG
Jakobstrasse 15, 45141 Essen, Germany
E-mail: info@tavazoeurope.com
Telephone: +49 15207607243
Managing Director: Mohammad Hossein Mahdavian Gohar
Local Court Essen: HRB 31974
VAT ID No.: DE340775220
- Terms of Use
Unless otherwise specified, access to this Application is subject to the terms and conditions set forth in this section.
By using the Service, Users acknowledge compliance with the following conditions:
Users may be consumers or business customers.
Users are not located in a country subject to a U.S. government embargo.
Users are not on a U.S. government list of unauthorized or restricted parties.
- Account Creation
To use the Service, Users may register by providing accurate and complete information. Users are responsible for safeguarding their login credentials and must notify the Provider immediately if unauthorized use is suspected.
Conditions for account creation:
Automated account creation (bots) is prohibited.
Each user may create only one account unless explicitly permitted otherwise.
Sharing an account with others is not allowed.
- Content and Intellectual Property Rights
Unless otherwise stated, all content available through this Application is owned by the Provider or its licensors.
Users may not copy, distribute, modify, publish, or transfer content to third parties unless explicitly authorized.
- Permitted Use
This Application and the Service may only be used in accordance with applicable laws and these Terms and Conditions.
The Provider reserves the right to restrict or terminate access if a user:
Violates any law or these TOS.
Harms the Provider’s legitimate interests.
Engages in offensive or harmful activities.
- Purchases and Payments
- Paid Products
- Some products offered through this Application require payment. Prices and terms are displayed before purchase.
- Purchase Process
Users select the desired product and review order details.
Orders are placed upon submission and create a payment obligation.
Users receive an order confirmation via email.
Payment Methods
Available payment methods are displayed during checkout.
Payments are processed through third-party providers.
If a payment fails, the Provider is not obligated to fulfill the order.
- Ownership of Goods
- Products remain the property of the Provider until full payment is received.
- Cancellation and Refunds
- Right of Withdrawal
- European consumers have the right to withdraw from a purchase within 14 days of receiving the goods.
- Refund Policy
- Users who cancel within the legal withdrawal period will receive a full refund, excluding additional shipping costs.
- Warranty and Liability
- Legal Warranty
- Under EU law, purchased goods must maintain expected quality for two years from delivery.
- Limitation of Liability
The Service is provided “as is” without warranties.
The Provider is not responsible for indirect or consequential damages.
Some jurisdictions may not allow liability exclusions.
- Dispute Resolution and Legal Framework
- Governing Law
- These TOS are governed by the laws of the Provider’s registered office location.
- Jurisdiction
- Disputes will be handled by the courts in the Provider’s registered jurisdiction.
Changes to Terms
The Provider reserves the right to modify these terms at any time. Continued use of the Service implies acceptance of the revised terms.
Privacy Policy
- Introduction
This privacy policy explains how www.tavazoeurope.com collects, processes, and protects users’ personal data.
- Provider Information
Tavazo GmbH
Kupferdreher Str. 265, 45257 Essen, Germany
E-mail: info@tavazoeurope.com
Managing Director: Mohammad Hossein Mahdavian Gohar
Local Court Essen: HRB 31974
VAT ID No.: DE340775220
- Types of Data Collected
The data collected includes:
Name, gender, date of birth, phone number, address, email, postal code.
Payment details, company name, VAT ID, occupation, purchasing history.
User credentials, device information, geographic location, workplace.
- Data Processing Methods
The Provider implements security measures to protect data from unauthorized access or alteration. Data may be processed internally by departments such as Human Resources, Sales, and IT or externally by designated service providers.
- Legal Basis for Processing
Personal data is processed only under the following conditions:
User consent.
Contractual necessity.
Compliance with legal obligations.
Protection of legitimate interests
- Data Storage and Transfer
Personal data is stored only as long as necessary for processing purposes. If required by law, data may be retained longer.
Users may inquire about data transfers outside the EU and the related security measures taken by the Provider.
- Purpose of Data Collection
Personal data is collected for:
Providing the Service.
Handling payments.
Compliance with legal obligations.
Preventing fraud or misuse.
- User Rights
Users have the right to:
Withdraw consent at any time.
Object to processing based on legitimate interests.
Request access, correction, or deletion of their data.
Restrict processing under specific conditions.
Transfer their data to another provider.
File a complaint with a regulatory authority.
- Exercising User Rights
Users may contact the Provider via the provided email addresses to exercise their rights. Requests are processed free of charge within one month.
- Cookies and Tracking Technologies
This website uses cookies to improve the user experience. For details, refer to the Cookie Policy.
- Legal Compliance
Personal data may be shared with authorities if required by law or in case of legal proceedings related to improper use of the Service.
- Changes to the Privacy Policy
The Provider reserves the right to update this policy and will notify users accordingly.
Last Updated: April 23, 2021
